Ally Financial - Downers Grove, IL
posted 3 months ago
Full-time - Entry Level
Onsite - Downers Grove, IL
Credit Intermediation and Related Activities
About the position
The Associate Analyst - Flood Insurance role at Ally Financial involves administering the Commercial Auto Flood Insurance program, ensuring compliance with regulatory guidance, and managing the appraisal review process. The position requires performing complex research and analysis to support business operations, drafting operational policies, and enhancing personal and team development through coaching and mentoring. The role emphasizes continuous improvement in processes and maintaining effective communication with stakeholders.
Responsibilities
- Administer the Commercial Auto Flood Insurance program by ordering flood determination forms and providing direction on flood insurance requirements.
- Review flood insurance policies for compliance with regulatory guidance and Ally policies.
- Renew flood insurance policies in accordance with regulatory guidance and prepare flood reporting.
- Administer the appraisal review process by sending completed appraisals for review and communicating results to the RBC.
- Perform complex research and analysis to support business operations and present findings to management.
- Assist in drafting, interpreting, and administering operational policies and procedures.
- Develop, validate, and maintain training materials and step-by-step instructions.
- Monitor performance to identify and correct performance problems and provide feedback.
- Bring compliance issues and proposed solutions to the attention of management.
- Manage the Flood Administration process to ensure compliance with instructions and policies.
Requirements
- 3+ years in customer service or financial services industry.
- Bachelor's degree in a business-related discipline preferred.
- Knowledge of Flood Insurance Regulations is a plus.
- Ability to perform technical-based activities and leverage technical expertise to drive business results.
- Proficiency in producing documents, spreadsheets, and databases using Windows-based software.
Nice-to-haves
- Experience in coaching and mentoring employees.
- Knowledge of operational policies and procedures.
Benefits
- 11 paid holidays
- 20 paid time off days
- 8 hours of volunteer time off
- 401K retirement savings plan with matching
- Tuition reimbursement
- Employee stock purchase plan
- Flexible health and insurance options including medical, dental, and vision
- Short- and long-term disability insurance
- Adoption, surrogacy, and fertility assistance
- Paid parental and caregiver leave
- Employee Assistance Program
- Discounted Weight Watchers® program
