Family Dollar - Taylorville, IL
posted 2 months ago
As an Assistant Store Manager at Family Dollar, you will play a crucial role in ensuring that our customers receive exceptional service while assisting the Store Manager in the daily operations of the store. This position is designed for individuals who are passionate about retail and customer service, and who are looking to grow their careers in a supportive environment. You will be responsible for maintaining the store's appearance, managing inventories, and completing daily paperwork, all while fostering a positive shopping experience for our customers. Your primary duties will include greeting and assisting customers in a friendly and approachable manner, answering their questions, and resolving any inquiries or concerns they may have. You will maintain a visible presence in the store, ensuring that it is clean, well-stocked, and organized. Under the guidance of the Store Manager, you will supervise, train, and develop Store Associates, ensuring they adhere to Family Dollar's operating practices and procedures. In addition to customer service and team management, you will assist in unloading merchandise from delivery trucks, organizing stock, and transferring items from the stockroom to the sales floor. You will also support the Store Manager in ordering merchandise and maintaining accurate records, including payroll, scheduling, and cash register transactions. Loss prevention will be a key focus, and you will help implement strategies to minimize shrinkage. In the absence of the Store Manager, you will assume certain management responsibilities, ensuring that the store continues to operate smoothly and efficiently. This role requires a commitment to following all company policies and procedures, as well as a dedication to fostering a positive work environment for both customers and associates.