Tapestry - Mashantucket, CT

posted 10 days ago

Full-time - Entry Level
Mashantucket, CT
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The successful individual will leverage their proficiency in retail to drive business initiatives that build repeat business or attract new customers. They will communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate. The role involves ensuring all associates and leadership complete the sales training program and develop strong product knowledge across all categories. The individual will model and supervise the selling environment, providing consistent coaching on the sales training process to ensure the highest level of customer service and sales. Additionally, they will assist the Store Manager with the achievement of financial success through improvement of measurable results that positively impact store performance, and will be responsible for assuming the Store Manager role in their absence.

Responsibilities

  • Develop business driving initiatives that build repeat business or attract new customers.
  • Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate.
  • Ensure all associates and leadership complete the sales training program and develop strong product knowledge across all categories.
  • Model and supervise the selling environment, providing consistent coaching on sales training process.
  • Assist Store Manager with the achievement of financial success through improvement of measurable results.
  • Lead by example with the achievement of personal sales goals.
  • Educate team on sales plans, personal goals, and measurable stats.
  • Network in the community to ensure open positions are filled efficiently.
  • Conduct ongoing review and assessment of employee performance.
  • Understand and communicate the Kate Spade New York brand aesthetic and philosophy.
  • Ensure brand and operating standards are met.
  • Implement visual merchandising directives and maintain store presentation standards.
  • Communicate merchandise sell-through, stock position, and customer feedback to Store Manager.
  • Perform and supervise store opening and closing procedures.
  • Assist Store Manager with maintaining payroll budget.
  • Monitor and maintain company policies and procedures with a focus on loss prevention.
  • Manage the processing of all POS transactions.

Requirements

  • Minimum 3 years management experience in a comparable retail environment.
  • Professional sales development and exceptional interpersonal skills.
  • Strong leadership qualities and effective communication skills.
  • Ability to analyze selling reports and identify business trends.
  • Comfortable making decisions and mediating conflict.
  • Proficient in Windows-based software such as Excel, Word, and Outlook.

Nice-to-haves

  • College degree preferred.
  • Prior luxury goods experience preferred.
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