Assistant Station Leader - TPA

Skyhop Global - Tampa, FL

Full-time - Mid Level

Tampa, FL

Transit and Ground Passenger Transportation

About the position

The Assistant Station Leader at SkyHop Global is responsible for overseeing a multi-site operation that supports the company's goals and objectives in delivering Airline Ground Transportation Services. This role involves leading a team to ensure exceptional service, managing operational functions, and maintaining safety standards while fostering a culture of accountability and excellence.

Responsibilities

• Provide leadership to all team players responsible for transportation and schedule management functions.
• Operate as a successful business unit by reporting on revenues, KPI's, budget planning, and talent management.
• Ensure that a personal commitment to safety is exhibited in the execution of all policies and tasks by all team members - enforce 'Safety First'.
• Prepare and execute the most effective daily and weekly work schedule in response to business needs and proactively address operational functions.
• Coordinate the execution of all activities that result in the achievement of 'Raving Fan' service levels and exceeding client expectations.
• Ensure all internal/external communications are responded to within the corporate Standard Operating Procedures.
• Direct all recruiting and new employee acquisition initiatives to maintain the designated number of trained, qualified, and fully accountable employees.
• Lead and direct the Performance Management process including documentation and delivery of Performance Disciplinary write-ups and Performance Assessments.
• Develop an operating team that holds itself accountable for the achievement of SkyHop Global values with a focus on adherence to standard operating procedures.
• Coordinate and ensure the accurate documentation and completion of vehicle maintenance requirements and records.

Requirements

• Minimum of two to three years of experience in transportation or related industries.
• Strong technical skills with the capability to produce accurate and timely reports.
• Ability to properly prioritize, implement, and manage work schedules and projects.
• Experience in addressing customer needs/concerns to maintain operational excellence.
• Fluency in the English language.
• Ability to lift up to 75 pounds and may be required to obtain special city/airport permits.
• Willingness to work a flexible schedule requiring weekends and evening availability.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• Paid time off