The position involves ensuring that company policies are adhered to and promoting safety across the entire operation. The individual will work closely with the Site Manager to meet key performance indicators (KPI) and will be responsible for hiring, training, and developing team members. Resolving customer issues to their satisfaction is a key responsibility, along with maintaining a management style that aligns with company best practices. The role requires providing leadership and direction to all employees, creating and organizing employee schedules to ensure adequate coverage, assisting the Site Manager with disciplinary actions, motivating employees, and completing tasks assigned by the Site Manager accurately and efficiently.