Assistant Program Manager, Scattered Site Housing Program (SSHP)

$75,000 - $75,000/Yr

CAMBA

Full-time - Mid Level

101-250 employees

Social Assistance

About the position

The Assistant Program Manager for the Scattered Site Housing Program (SSHP) at CAMBA plays a crucial role in overseeing the daily operations of the program, which provides housing support to clients living with HIV/AIDS. This position involves training and supervising staff, ensuring compliance with contract requirements, and facilitating client services to promote successful housing outcomes. The Assistant Program Manager will also engage in programmatic improvements through data analysis and quality assurance measures.

Responsibilities

• Understand all aspects of contract requirements and communicate this understanding to staff.
• Train staff in program responsibilities, processes, and procedures, ensuring compliance with contract requirements.
• Work with staff to set realistic weekly and monthly performance targets in accordance with contract requirements.
• Coordinate and supervise all day-to-day activities of direct reporting staff.
• Periodically observe direct reporting staff engaging with clients and/or supervisory staff.
• Conduct weekly client progress reviews with staff.
• Conduct periodic internal file reviews and implement Quality Assurance measures as needed.
• Conduct weekly supervision for direct reporting staff.
• Communicate with peers in other CAMBA programs on issues related to client progress.
• Conduct face-to-face home visits with clients to provide services.
• Document all interactions with clients in the case records.
• Assist in the analysis of program and demographic data to make programmatic improvements.
• Organize onsite and offsite training opportunities for professional development of staff.
• Confer with the Program Manager on programmatic and operational matters.
• Attend and represent the organization at staff, funder, and external agency meetings as required.
• Review and sign time sheets.
• Prepare performance appraisals for direct reporting staff.
• Conduct initial intake or assessment of clients and/or clients' families and periodic reassessments as needed.
• Prescreen clients over the telephone for eligibility and schedule intake appointments as needed.
• Plan, coordinate, and facilitate social/peer support events, including group facilitation for clients as needed.

Requirements

• New York State Licensed Master's Degree in Social Work (LMSW) or Mental Health Counselor with three years of applicable experience.
• Relevant experience preferably in a mid-sized organization (250+ employees).
• Experience working with people living with HIV/AIDS and related issues.
• Excellent written and verbal communication skills.
• Computer literacy in Microsoft Office Suite.

Nice-to-haves

• Licensed Clinical Social Worker (LCSW) or Licensed Mental Health Counselor (LMHC) preferred.
• Experience in staff training and organizational skills.

Benefits

• 403(b) matching
• Paid holidays
• Health insurance
• Dental insurance
• Paid time off