ASSISTANT PROGRAM DIRECTOR
About The Position
Resources for Human Development (RHD) is seeking a dedicated and experienced Assistant Program Director to support the daily operations of our program while helping to ensure high-quality services for the individuals we support. Working in partnership with the Program Director, the Assistant Program Director provides leadership, supervision, and operational oversight to program staff, while promoting person-centered services, regulatory compliance, and organizational excellence. The Assistant Program Director assists with staff recruitment, training, supervision, quality assurance, and program operations. This role requires strong leadership, effective communication, and a commitment to RHD's values of dignity, respect, diversity, and person-centered care.
Requirements
- Valid Pennsylvania driver's license with a minimum of three (3) years of driving experience.
- Access to a reliable, insured personal vehicle for work-related travel.
- Ability to obtain and maintain required clearances, including: Pennsylvania Child Abuse Clearance, Pennsylvania State Police Criminal History Check, FBI Criminal Background Check (if applicable).
- Ability to successfully complete all required trainings and certifications.
Nice To Haves
- Bachelor's degree in Social Work, Psychology, Human Services, or a related field preferred.
- Minimum of five (5) years of experience providing direct services in the mental health, behavioral health, or intellectual/developmental disabilities (IDD) field preferred.
- Minimum of two (2) years of supervisory or leadership experience preferred.
- Experience with staff development, program operations, and regulatory compliance strongly preferred.
- Knowledge of person-centered practices and trauma-informed approaches preferred.
Responsibilities
- Provide leadership and supervision to Site Supervisors, Program Specialists, Medical Staff, and Direct Support Professionals.
- Support daily program operations, ensuring quality service delivery and compliance with program standards.
- Assist with staff recruitment, interviewing, hiring, onboarding, and orientation processes.
- Provide coaching, mentoring, performance feedback, and ongoing professional development to team members.
- Support supervision documentation and assist with corrective action and progressive discipline processes when necessary.
- Promote a positive, inclusive, and collaborative work environment.
- Monitor implementation of individual service plans and ensure accurate, timely documentation.
- Review program records and site documentation to prepare for internal and external audits.
- Assist in maintaining compliance with licensing, funding, accreditation, and organizational requirements.
- Conduct site visits and provide operational support across program locations as needed.
- Identify opportunities for program improvement and support implementation of best practices.
- Provide support, guidance, and intervention during behavioral, medical, or programmatic crises.
- Help create environments that empower individuals to achieve personal goals and maximize independence.
- Coordinate resources and supportive services to meet the needs of individuals served.
- Ensure services are delivered in an ethical, professional, and person-centered manner.
- Assist the Program Director in managing program operations within budgetary guidelines.
- Support compliance with funder requirements, contractual obligations, and organizational policies.
- Participate in meetings, trainings, audits, and other organizational initiatives.
- Perform additional duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
