Assistant Production Manager - Mold/Water Restoration

$52,000 - $65,000/Yr

iMold Cleaning and Restoration - Fort Myers, FL

Full-time - Mid Level

Fort Myers, FL

About the position

The Assistant Production Manager - Mold/Water Restoration plays a crucial role in overseeing restoration projects, ensuring quality work and customer service. This position involves leading and training restoration technicians, managing project budgets, and supporting high-profile projects. The ideal candidate will have a strong background in cleaning, restoration, and construction, with a focus on delivering exceptional service to clients.

Responsibilities

• Provide project oversight to crews through job starts and final walkthroughs to ensure quality.
• Provide onsite training and coaching to technicians.
• Support and lead recurring Toolbox Talk training sessions.
• Monitor crews' ability to adhere to project budgets.
• Provide review and oversight of development of change orders.
• Provide updates and escalate issues to the Production Manager.
• Support high profile projects acting in Project Manager role.
• Ability to communicate project plans with confidence to customers.
• Review mold assessor/hygienist reports and development of remediation plans.
• Provide over-the-phone support to crews.
• Support in the management of supplies ordering, fleet maintenance, equipment monitoring.
• Maintain a clean and organized vehicle along with clean equipment.
• Recognize potential mold to properly contain it.
• Review data reports and write all or portions of project technical and summary reports.
• Detailed documentation including photos, dry book, monitoring, notes and customer input.
• Ability to multi-task in a complex and sometimes quickly changing environment.
• Support business development activities as needed.
• Serve as a brand ambassador, representing the company on and off the clock.
• Deliver 5-star service to homeowners and obtain reviews.

Requirements

• Experience in Water damage restoration is required.
• Valid driver's license and clean driving record (no suspensions in previous 3 years, or major violation in previous 5).
• High school diploma or GED.
• General experience in the cleaning, restoration, construction industry.
• IICRC certifications (WRT, ASD, AMRT, others) are a plus.

Nice-to-haves

• Knowledge of Lee, Charlotte & Collier County area (Driving directions, areas, etc.).
• Willingness to undergo background check, drug test, and motor vehicle record pull.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Vision insurance
• Bonus based on performance
• Company parties
• Competitive salary
• Training & development
• Above market compensation, plus performance and commission pay
• Leadership, coaching and development opportunities