Assistant Manager

$33,280 - $33,280/Yr

Champs Sports - Cincinnati, OH

Full-time - Entry Level

Cincinnati, OH

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Assistant Manager at Champs Sports plays a crucial role in leading the store team to deliver exceptional customer service and drive sales. This position involves employee management, customer relations, stock management, visual merchandising, asset protection, and training. In the absence of the store manager, the Assistant Manager assumes all managerial duties, ensuring the store operates smoothly and meets its sales and service goals.

Responsibilities

• Coaching and motivating the team to drive sales and deliver exceptional customer service.
• Ensuring high levels of customer satisfaction by being knowledgeable about all products and collaborating with co-workers.
• Delivering on sales, customer experience, merchandising, visual, and operational expectations.
• Acting as a liaison between customers, sales associates, and store leadership.
• Learning and sharing expertise on products and trends to meet customer needs.
• Maintaining awareness of all product knowledge and current or upcoming trends.
• Contributing to a positive and inclusive work environment.

Requirements

• Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting.
• Confident and comfortable engaging customers to deliver an elevated experience.
• Motivated to achieve great results through enthusiasm from interacting with customers and athletic products.
• Resourceful and versatile in responding to changing demands in a rapidly changing retail environment.
• Ability to initiate tasks or activities without supervision.
• Strong cognitive and mathematical skills, including problem analysis, decision making, and financial analysis.
• High level of ethics, values, integrity, and trust.
• Flexible availability, including nights, weekends, and holidays.

Benefits

• Rate of Pay: $16.00 / hour
• 30-50% Employee Discount
• Paid Time Off
• Life, Medical and Dental Coverage
• Development and Advancement Opportunities