ASSISTANT MANAGER - CREDIT

$31,824 - $37,440/Yr

Upbound Group - Rogersville, TN

Full-time - Entry Level

Rogersville, TN

Professional, Scientific, and Technical Services

About the position

The Assistant Manager - Credit role is designed to enhance customer experiences by providing access to high-quality goods while managing credit and collections. This position focuses on delivering exceptional customer service, overseeing store operations, and ensuring compliance with handling and transportation procedures. The role offers opportunities for career advancement within a supportive and award-winning culture.

Responsibilities

• Credit and Collections: Communicate with customers and collect on accounts to positively impact growth and revenue.
• Customer Service: Provide friendly, top-notch customer experiences through 'white glove' service in stores and customers' homes.
• Deliveries & Pickups: Safely load/unload and install products while following all handling and transportation procedures.
• Merchandising: Maintain an inviting store environment with organized products and cleanliness.

Requirements

• 1-3 years of retail/customer service, sales, or collections experience.
• High school diploma or equivalent.
• Must be at least 18 years of age.
• Valid state driver's license and good driving record.
• Ability to lift and move products such as furniture, electronics, and appliances.
• Great communication and customer service skills.

Nice-to-haves

• Seeking more than just a job, but a CAREER.
• A desire to improve our customer's lives.
• A hunger to learn the business.
• Grit and determination.

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Supplemental Life Insurance
• Spouse/Dependent Life Insurance
• Short Term Disability
• Long Term Disability
• Flexible Spending Accounts
• 401(k) Savings Plan with company match
• Paid Time Off
• Legal Insurance
• Identity Theft Protection Plan
• Health Savings Accounts
• Hospital Indemnity
• Critical Illness
• Accident Insurance
• Limited Purpose Plan