Assistant Manager BOH

Famous Dave's of America - Vernon Hills, IL

Full-time - Mid Level

Vernon Hills, IL

Food Services and Drinking Places

About the position

The Assistant General Manager will assist the General Manager with the profitable operation of the restaurant by following the company's vision, values, and culture. This role involves increasing guest counts and sales through quality operations, personalized customer attention, and staff development. The Assistant General Manager will partner with the General Manager in various managerial tasks, ensuring the successful operation of the restaurant.

Responsibilities

• Increase guest counts and sales by developing guest loyalty through quality of operation, personalized customer attention, and staff development.
• Partner with the General Manager to recruit, hire, train, develop, retain, supervise, appraise, discipline, terminate, and schedule employees.
• Ensure proper training and development of non-exempt restaurant staff and trainers.
• Manage the facility and equipment using preventive maintenance, energy conservation, repairs, and security measures.
• Ensure compliance with safety, sanitation, and cleanliness requirements.
• Achieve acceptable scores on health department and Quality Restaurant Evaluation audits.
• Analyze results and develop or implement corrective action plans during shifts.
• Attend scheduled management, regional, and company meetings; make presentations as requested.
• Ensure secure transportation of daily bank deposits during each shift.
• Demonstrate a passion to serve by maintaining a professional appearance.
• Work flexible hours and handle a variety of shifts.

Requirements

• Must be 18 years or older.
• Valid driver's license and car insurance.
• Certification through Management Training Program(s) is required after hire.
• Serve Safe Food and/or Serve Safe Alcohol Certifications are a plus.
• A minimum of one year of prior managerial or supervisory experience is required.

Nice-to-haves

• A degree in Hospitality, Business, or Hotel/Restaurant Management or other related field is preferred.
• Bilingual is a plus.