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National Vision - Indio, CA
posted 12 days ago
Indio, CA
Health and Personal Care Retailers
About the position
The position involves overseeing the eyeglass department, ensuring compliance with company policies, and achieving sales and performance goals. The role requires a commitment to outstanding customer service and maintaining quality standards. Communication with upper management and effective supervision of staff are key components of the job.
Responsibilities
- Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L).
- Optimize and oversee the eyeglass department to ensure efficiency and compliance with company's policies and operational guidelines.
- Convey a commitment to providing outstanding customer service and ensure all associates do the same.
- Ensure quality standards are met. Review remakes and enforce policies to ensure compliance.
- Communicate with the General Manager, District Manager, and Corporate Office and provide store reporting as required.
- Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
- Supervise and motivate Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions.
- Assist the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff.
- Motivate associates to exceed performance standards.
