Assistant General Manager

$60,000 - $65,000/Yr

Empire JointStar (Pret A Manger Franchise Partner) - New York, NY

posted 2 months ago

Full-time - Mid Level
New York, NY

About the position

The Assistant General Manager at Pret A Manger will support the General Manager in overseeing the operational performance of the shop. This role focuses on team development, ensuring compliance with health and safety standards, and maintaining high-quality service and product standards. The Assistant General Manager will also be responsible for promoting a healthy work-life balance among team members and contributing to the overall profitability of the business.

Responsibilities

  • Support the General Manager in operational performance and business growth.
  • Develop and implement a robust Family Tree and Plan Bs for each role.
  • Ensure in-house training and legal compliance training are conducted timely and effectively.
  • Promote a healthy work-life balance for the team.
  • Ensure adherence to Production Principles, prioritizing customer needs and quality.
  • Develop team knowledge regarding food and coffee quality.
  • Ensure Barista Prepared Drinks are consistently made to high standards by trained employees.
  • Maintain compliance with Food Safety and Health & Safety Standards.
  • Take immediate corrective action on issues affecting customers, team, or sales.
  • Analyze shop results and proactively address challenges to improve profitability.

Requirements

  • 3+ years of experience as a Restaurant Assistant General Manager, preferably in QSR.
  • NYC Food Handler Card.
  • Proven ability to thrive in a fast-paced, high-volume environment.
  • Experience managing and developing teams of 20+ employees per shift.
  • Flexible work availability, working 45-50 hours per week.
  • Ability to lift/push/pull/carry up to 50lbs and stand for 8-10 hours.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Paid time off
  • Paid training
  • Flexible schedule
  • Cell phone reimbursement
  • Life insurance
  • Food provided
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