Assistant General Manager

Krystal - Robins Air Force Base, GA

Full-time - Entry Level

Robins Air Force Base, GA

Food Services and Drinking Places

About the position

We are seeking an Assistant General Manager in the restaurant industry who is dedicated and ambitious. This role offers competitive starting pay, flexible schedules, health benefits, and a 401k plan. The Assistant General Manager will balance being a great leader while delivering exceptional service to our guests. They will create a positive energy in the restaurant, ensuring that the team is fresh, friendly, and fast, while focusing on restaurant operations.

Responsibilities

• Develop People by living the People First promise and exhibiting PRIDE values.
• Create a great energy in the restaurant and set the team up for success.
• Empower the team through effective communication and engagement in regular huddles.
• Coach and motivate Shift Leaders and crew members.
• Recruit and develop top-grade talent.
• Demonstrate commitment to goals and inspire others to deliver excellent performance.
• Recognize the team with U-Rock and Fresh, Friendly and Fast recognition tools.
• Serve those they lead through behaviors, actions, and decisions.
• Create Great Guest Experiences by serving as a role model and coaching WOW service.
• Take actions to solve and celebrate guest feedback.
• Regularly observe the team and operations from the guest perspective and provide feedback accordingly.
• Act as a Brand Champion by supporting local marketing and events.
• Support company-wide promotions, product launches, and product samplings.
• Assist in executing local promotions.
• Maintain a balance between providing a high-quality employee and guest experience and achieving financial goals.
• Execute Krystal 9 operating systems and assist in developing sales forecasts and schedules.
• Monitor business metrics and review inventory efficiencies.
• Control food and equipment inventory and conduct inventory counts.
• Implement and follow up on operations and financial action plans.
• Analyze sales and labor results throughout and after each shift.
• Ensure the restaurant is a safe, sanitary, and appealing place for everyone.
• Assist in compliance with health, safety, cleanliness, security, and fire policies.

Requirements

• Excellent people leadership and guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests, team members, and Above Restaurant Leaders.
• Ability to resolve issues in compliance with Krystal standards.
• Available to work all shifts, weekends, and holidays.
• Must have a high school diploma or equivalent.
• Minimum of 1-2 years management experience.

Benefits

• Competitive starting pay
• Flexible schedules
• Health benefits
• 401k