Assistant General Manager

About the position

As a Cheba Hut Assistant General Manager, you will be responsible for assisting the General Manager to lead and drive the daily operations of your shop. You will manage all areas of the shop and commit to providing a unique and enjoyable experience for customers and crew. While overseeing the hourly crew members you will be responsible for all administrative and leadership functions to perpetuate smooth operations. Assistant General managers should have the desire to become the next GM.

Responsibilities

• Understand that management is a process designed to maintain and steadily improve current performance whereas leadership consists of visionary thinking and the process of bringing about change.
• Motivate and inspire a diverse group of individuals to engage in the process.
• Implement Cheba Hut policies and procedures to ensure the safety and security of the customers and the crew.
• Set direction, build an inspiring vision, and create opportunities for growth and success.
• Lead by example with role-model behaviors that exemplify the Cheba Hut mission and our core values.
• Take every available opportunity, with every available crew member, to Coach, develop, and reinforce great habits.
• Be approachable and accessible. Be available to answer questions/assist at all times.
• When the General Manager is absent, assumes responsibility and leadership for the restaurant and team.
• Train your team according to the Cheba Hut training systems, tools, and procedures.
• Recruit, hire, and train to fulfill staffing needs based on business volume.
• Maintain a leadership team of at least 4(four) managers, including self.
• Commit to facilitating quarterly all-staff developmental meetings and bi-annual performance evaluations.
• Practice shoulder-to-shoulder coaching and provide in-the-moment feedback.
• Identify talent and foster growth.
• Create an inspiring vision of the future.
• Motivate and inspire your team to engage with the vision.
• Manage the delivery of the vision.
• Coach and develop your team to be more effective at achieving the vision.
• Conduct bi-weekly manager meetings to keep your leadership team focused and your vision clear.
• Build relationships, networks, and sales through effective and strategic marketing plans.
• Manage food, beverage, labor, and controllable costs as outlined by the store budget.
• Practice proper payroll and accounting procedures with integrity.
• Perform duties promptly and submit documentation within required timelines.
• Manage all bar purchasing and inventory to deliver budgeted COGS and AVT targets.
• Manage bar staff scheduling to deliver customer service expectations and labor costs.
• Ensure bar staff is educated and has proper certifications for responsible service of alcohol.
• Conduct weekly bar inventory and management of AVT.
• Order bar products in adherence to Elevated Huts requirements.
• Ensure bar cleanliness and accountability.
• Conduct training and developmental check-ins with trainees.

Requirements

• Three years of restaurant experience preferred.
• Excellent verbal and written communication skills.
• Organizational, planning, and time management skills.
• Ability to facilitate problem-solving.
• Team building skills.
• Demonstrate integrity.
• Demonstrate self-direction.
• Demonstrate 'heads-up' leadership. Keep your head on a swivel and be aware.
• Ability to establish priorities.
• Ability to resolve customer and crew issues.
• Ability to work in a diverse culture.
• Ability to follow oral and written instruction.
• Ability to receive/give direction.
• Responsible alcohol service training.
• Food safety/handling training (as required by state).

Benefits

• Medical, Dental, and Vision Insurance.
• Company contributes up to $545/mo for health insurance.
• Life Insurance.
• 401k w/ 3% Match.
• Paid Time Off (PTO).
• Employee Assistance Program.
• Free Meals and Bar Drinks.
• Free Cheba Hut Swag!
• Access to FREE Concert Tickets.
• Flexible Scheduling.