About the position
Under the supervision of the FM COE Lead, the Assistant Facilities Manager supports the FM COE with supporting work order management efforts for all C&W supported client sites. The Assistant Facilities Manager is charged with supporting the day-to-day implementation of policies, procedures, and the centralized work order program to centrally support regional delivery teams who provide well-maintained buildings. Places an emphasis on a positive response to the concerns and needs of the client, environmental health and safety, and quality programs, in coordination with the client's goals and objectives.
Responsibilities
- Ensure the day-to-day operations of the facility(s) or campus, including janitorial, life-safety, engineering, site services, and general maintenance are implemented and carried out in a manner consistent with C&W policies and client directives.
- Ensure all contracts are reviewed on a regular basis and are bid out as required and confirm invoices match contract pricing.
- Supervise all maintenance programs relating to the interior and exterior conditions and appearance of the properties.
- Under the direction of the Facility Manager, respond promptly to requests for building maintenance, repairs, cleaning needs, etc. from building occupants and for the implementation of ongoing contract programs to address and resolve needs and problems.
- Compile information necessary to ensure all site-specific documentation and reports are completed accurately and on time.
- Prepares budgets, financial reports (monthly and quarterly), contracts, expenditures and purchase orders related to the facility(s) or complex as directed.
- Assist in providing information and reports necessary for the development of capital budgets for the facility.
- Collect, analyze and prepare reports of such statistical data as may be required to provide accurate and current assessment of facility management objectives.
- Expected to be thoroughly familiar with the management contract, vendor agreements, and other building/facility contracts and all requirements contained therein.
- Monitor and ensure that tenants and vendors comply with insurance requirements and coordinate all claims as required.
- Proactively inspect the facility, systems, rooms, common areas, etc. and report back any findings or issues to the Facility Manager.
Requirements
- Associate’s degree in facilities management, building, business or other related field required.
- A minimum of 3-5 years relevant experience, preferably in commercial or industrial real estate with facility management experience required.
- Experience in maintenance, construction, engineering and all facets of property operation and building management preferred.
- CMMS/Work Order Management experience is preferred.
Nice-to-haves
- Bachelor’s degree preferred.
- Certified Facility Manager (CFM), International Facilities Management Association (IFMA), Building Owners and Managers Association (BOMA) industry certifications recommended.
- Ability to read and understand construction specifications and blueprints.
- Proficient in understanding management agreements and contract language.
- Skilled in Building Management Systems maintenance and monitoring.
- Excellent computer and systems knowledge; Strong literacy in Microsoft Office Suite (MS Word, Excel, PowerPoint).
- Strong discipline of financial management including financial tracking, budgeting and forecasting.
- Knowledge of Financial Systems (Yardi a plus).
