SP Plus - Minneapolis, MN

posted 17 days ago

Minneapolis, MN
Personal and Laundry Services

About the position

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just 'drive in and drive out.' We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Responsibilities

  • Support the day-to-day management of the valet operation to ensure excellent guest experience and good client relations.
  • Create and implement a successful staging plan utilizing the location's layout for maximum parking capacity.
  • Participate in programs to improve client and guest satisfaction.
  • Ensure guests receive timely and exceptional service by assisting them with questions, entering and exiting their vehicles, and driving, parking, and retrieving vehicles safely.
  • Maintain full compliance with standard operating procedures, ensuring the safety and security of vehicles and keys.
  • Prepare and process daily paperwork according to audit compliance standards.
  • Quickly distinguish vehicle makes and models and have a general knowledge of vehicle operations.
  • Ensure drive lanes and crosswalks are clean of debris, water, oil spills, etc.
  • Report known accidents, observed or suspected violations of company policy, safety hazards, or unusual occurrences to the Facility Manager.
  • Review damage claims.
  • Assist with hiring, training, and coaching an excellent valet team.
  • Substitute for any position if necessary.
  • Complete other duties as needed.

Requirements

  • High School Graduate.
  • A minimum of six months of valet experience preferred.
  • Must possess a valid state-issued driver's license with current address and acceptable driving record.
  • Strong guest orientation and positive attitude.
  • Ability to adapt to changes in the work environment.
  • Exhibit sound and accurate judgment.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Long/short term disability
  • Life insurance
  • Accident insurance
  • 401k
  • Paid time off
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