Assistant Director, Roundtable SC (52760)

RISEBORO COMMUNITY PARTNERSHIP•New York, NY

11d•$32 - $32•Onsite

About The Position

Under the general supervision of the Director, the Assistant Director is responsible for assisting in the administration of the program. This role involves planning and coordinating recreational and educational activities, encouraging participation, and taking attendance for virtual programming. The Assistant Director will also assist in crisis intervention for client emergencies and health or mental health deterioration. They will work with the Director on program planning and development, maintain activity logs and attendance records in the STARS/PeerPlace database, and compile statistics and prepare reports. A key responsibility is maintaining an updated resource file on benefits and entitlements. The role includes registering and screening new and current clients, providing Case Assistance and Information/Referrals, and ensuring client files are complete, organized, and properly stored. The Assistant Director must ensure units and case notes are entered regularly into the STARS/PeerPlace database to comply with funder requirements and understand DFTA standards, ensuring compliance and locating records for regulatory agencies in the Director's absence. They will interact directly with seniors, staff, volunteers, and vendors, ensuring staff follow protocols and consulting the Director on disciplinary issues. In the Director's absence, the Assistant Director will supervise the cook, overseeing meal preparation and ensuring compliance with nutritional safety standards. The role also involves representing the agency in community and interagency activities and performing other related duties as assigned.

Requirements

Knowledge of and a genuine concern for the physical, mental and emotional needs of older persons
Excellent customer service skills
Excellent organizational skills and strong verbal/written communication skills
Time management skills with a proven ability to meet contractual deadlines
Ability to think critically and use sound judgment
Ability to stay professional under stressful situations and keep confidential information
Proficient with Microsoft Office
Bachelors Degree in social work, counseling, psychology, gerontology or nursing and one year of human service experience (this may include internships); or Bachelors Degree in an unrelated field and two years of human services experience; or Associates Degree in human services field with two years of direct senior center experience or three years of human service experience and/or case assistance experience; or High School Graduate or GED equivalent with five years of experience in Senior Center/Social Adult Day or Case Assistance experience.
Commitment to organizations mission, vision and values
Ability to understand the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities
Demonstrated commitment to supporting communities who have experienced systemic oppression and bias (e.g. people of color, LGBTQ+ people, immigrants, justice involved persons, etc.)

Nice To Haves

Working knowledge of funding source database systems (Peer Place) preferred
Mental health first aid certificate preferred
Bilingual Spanish speaker preferred

Responsibilities

Assist in planning and coordination of recreational and educational activities.
Encourage participation and take attendance of virtual programming.
Assist in crisis intervention with client emergencies and issues of health or mental health deterioration.
Work with Director in program planning and development.
Keep activity logs and daily attendance of activities updated and entered into STARS/PeerPlace.
Compile statistics, prepare reports, and keep all required records and reports as requested.
Maintain resource file on benefits and entitlements and update regularly.
Responsible for registration and screenings of new and current clients as needed.
Provide Case Assistance and Information/Referrals to members as needed.
Ensure client files (electronic and physical) are complete, up to date, organized and properly stored when a client is inactivated.
Ensure units and case notes are entered regularly into STARS/PeerPlace database to comply with funder requirements.
Responsible for understanding DFTA standards and in the absence of the Director, be able to ensure compliance and locate records for DFTA and DOH and other regulatory agencies upon request.
Interact directly with seniors, staff, volunteers, and program vendors.
Ensure that staff are following necessary protocols and consult any issues leading to or needing disciplinary actions with Director.
In the absence of the Director, supervise the cook in all aspects of meal preparation and ensure compliance with all nutritional safety and compliance standards.
Represent agency in community and interagency activities.
Perform other related duties as assigned.
Directly supervise custodian.
Supervise custodial and administrative volunteers/interns and sign time sheets as needed.
Provide leadership and direction to direct reports to ensure the delivery of high performance, acting as an enthusiastic, positive and motivated coach.
Along with the Director, responsible for the performance management of the teams to ensure that quality and deadlines are achieved and maintained and that any issues are managed in line with RiseBoro policies, procedures and guidelines.
Assist the Director in training programs for new staff and identify training needs for current staff.
In the absence of the Director, the Assistant Director will assume responsibilities of the Director.