Assistant Community Manager - The Clara, Santa Clara

$56,909 - $68,203/Yr

Greystar - San Jose, CA

Full-time - Entry Level

San Jose, CA

1,001-5,000 employees

Real Estate

About the position

The Assistant Community Manager supports the Community Manager in overseeing the financial and operational aspects of a residential community. This role involves accounting tasks, financial reporting, and ensuring resident satisfaction while managing day-to-day operations in compliance with company policies.

Responsibilities

• Assist the Community Manager in managing financial operations of the community.
• Complete daily transactions related to rent collection and financial reporting.
• Operate property management software (Yardi/OneSite) for financial transactions.
• Review resident files for unpaid fees and communicate with residents regarding outstanding balances.
• Process invoices from vendors and contractors for payment.
• Follow established procedures for evictions and represent the community in court hearings as needed.
• Process resident move-outs and apply appropriate fees according to lease terms.
• Promote resident satisfaction by addressing complaints and service issues promptly.
• Act as the on-site supervisor in the absence of the Community Manager.
• Assist in managing client/owner relationships and provide updates on community performance.

Requirements

• Experience in property management or a related field.
• Strong accounting and bookkeeping skills.
• Proficiency in property management software, preferably Yardi or OneSite.
• Excellent communication and customer service skills.
• Ability to manage multiple tasks and prioritize effectively.

Nice-to-haves

• Previous experience in a supervisory role.
• Knowledge of local housing laws and regulations.
• Experience in customer service or hospitality.

Benefits

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
• Generous Paid Time Off including 15 days of vacation, 4 personal days, and 10 sick days.
• Paid holidays and birthday off after 1 year of service.
• Onsite housing discount at Greystar-managed communities.
• 6-Week Paid Sabbatical after 10 years of service.
• 401(k) with Company Match up to 6% after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000.
• Employee Assistance Program and various insurance plans.