Assistant Community Manager- Benton Pointe

Greystar - Allen, TX

Full-time - Entry Level

Allen, TX

1,001-5,000 employees

Real Estate

About the position

The Assistant Community Manager at Greystar supports the Community Manager in overseeing the financial and operational aspects of the community. This role involves accounting and bookkeeping tasks, preparing financial reports, processing payments, and ensuring resident satisfaction. The Assistant Community Manager also acts as the on-site supervisor in the absence of the Community Manager, coordinating daily operations and managing resident relations.

Responsibilities

• Collect and post rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts.
• Prepare financial reports and process invoices and payables.
• Operate property management software (Yardi/OneSite) to complete transactions and ensure system integrity.
• Review resident files and accounting records to determine unpaid or late fees, and communicate with residents regarding outstanding balances.
• Implement procedures for collecting on delinquencies and enforce lease agreements to maximize revenue.
• Review and submit invoices from vendors for payment, ensuring proper coding and community manager approval.
• Follow established procedures related to evictions and represent the community in court hearings as required.
• Process resident move-outs according to lease terms and legal requirements.
• Promote resident satisfaction by responding to complaints and service issues in a timely manner.
• Act as the on-site supervisor in the absence of the community manager, organizing daily work and coordinating maintenance tasks.
• Assist in managing the client/owner relationship by providing updates and conducting community tours.

Requirements

• Experience in property management or a related field.
• Proficiency in property management software, preferably Yardi or OneSite.
• Strong accounting and bookkeeping skills.
• Excellent communication and customer service skills.
• Ability to manage multiple tasks and prioritize effectively.

Nice-to-haves

• Previous experience in a supervisory role.
• Knowledge of local housing laws and regulations.
• Experience in resident relations and conflict resolution.

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid holidays
• Generous paid time off including vacation, personal days, and sick days
• Paid parental leave
• Sabbatical leave after 10 years of service
• Onsite housing discount at Greystar-managed communities
• Fertility benefit reimbursement up to $10,000