Assistant Clinic Manager

SkinSpirit•Dallas, TX

12d•$27 - $42•Onsite

About The Position

Celebrating 20+ years of excellence, SkinSpirit is a top destination for aesthetic skincare and body - with over 55 locations nationwide. Our highly trained experts are the best in the industry - renowned for personalized service delivering safe, effective, medically proven treatments and optimal results. SkinSpirit is here to ensure you find joy in your skincare journey and happiness in the results you're looking for. We thrive in a people- first culture with an authentic emphasis on wellbeing. As we grow, we reinforce the integrity of our unique culture by leading with love and an unparalleled passion for what we do. We offer world-class training and education. And as industry leaders we're always innovating - bringing state-of-the-art equipment and services to our clinics. Join the SkinSpirit experience! The Assistant Clinic Manger is responsible for supporting the clinic manager in positioning the business for consistent growth by ensuring daily operation are smooth and effective and empowering employees while making certain the clinic is delivering the highest level of service to clients

Requirements

Bachelor's Degree strongly desired; HS Diploma/GED required
2+ years of relevant experience in the medical/spa industry, luxury retail, hospitality, or similar industry; 4+ years of experience preferred
Experience managing, leading, coaching, and developing diverse teams and specialized talent to achieve high performance
A positive attitude and desire to model a growth mindset for employees
Ability to work a flexible schedule to accomplish all major responsibilities. This includes early mornings, evenings, weekends, and holidays
Strong organizational skills with the ability to handle multiple tasks simultaneously, maintain focus and adapt to unexpected situations
Excellent written and verbal communication, and active listening skills; ability to communicate at all levels of the organization
Fluent computer and phone skills; working knowledge of Microsoft Office (Word, Excel, Outlook) and the ability to learn new software and technology quickly

Responsibilities

Assist the Clinic Manager in managing all aspects of clinic operations, including sales, customer service, employee management and administrative responsibilities so that they are in accordance with our standards, polices and procedures
Assist the Clinic Manager to meet and exceed monthly revenue goals set by the Regional and Executive leadership team
Monitor clinic goals including but not limited to revenue, margins, practitioner sales, discounts, budgets, and new/return clients
Recruit, retain and develop a high-performing and diverse team
Support staff growth through 1:1 touch bases and training
Demonstrate clinic leadership by actively being on the floor and developing employee techniques so they can build client loyalty and brand awareness through superior customer service, resulting in enhanced performance
Oversee, track and address all client feedback; report to management and share with impacted employees
Work harmoniously and professionally with co-workers and management; maintain discretion and confidentiality, including matters relating to clients, employees and the company
Take initiative to improve systems, policies, and procedures to increase efficiency and level of service
Assist the leadership team with additional tasks or duties as requested