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State Department Federal Credit Union - Alexandria, VA

posted 2 months ago

Full-time - Mid Level
Remote - Alexandria, VA
1,001-5,000 employees
Credit Intermediation and Related Activities

About the position

The Assistant Branch Sales Manager at the State Department Federal Credit Union (SDFCU) is responsible for leading and developing a successful sales and service team within the branch. This role emphasizes exceptional customer service and operational excellence, ensuring that the branch meets its sales goals while fostering a collaborative and inclusive work environment. The position requires strong leadership skills, effective communication, and the ability to manage multiple priorities in a fast-paced setting.

Responsibilities

  • Lead, motivate, and develop a successful sales and service team.
  • Ensure the branch meets its sales goals and operational standards.
  • Provide exceptional customer service to members and potential members.
  • Manage daily operations of the branch, including staff scheduling and performance evaluations.
  • Conduct training and workshops to enhance team members' skills and knowledge.
  • Communicate effectively with team members and upper management regarding branch performance and challenges.

Requirements

  • Minimum of three years of experience in a related financial services company.
  • At least two years of direct supervisory or management experience.
  • Excellent organizational and communication skills.
  • Associates Degree desired with knowledge of credit union and/or financial institution rules, regulations, and policies.
  • Strong interpersonal skills, including diplomacy and tact.
  • Ability to work independently and manage priorities under pressure.
  • Demonstrated resourcefulness and analytical skills.

Nice-to-haves

  • BS/BA degree in Finance or a related field is preferred.
  • Experience in a credit union environment.

Benefits

  • Competitive salaries
  • Exceptional Health, Dental, and Vision insurance within the first 30 days of service
  • Matched 401(k) plan with up to 4% SDFCU contribution
  • 12 paid holidays a year, including your birthday
  • Potential work-from-home options after the introductory period
  • Ample vacation and personal days
  • Tuition reimbursement for ongoing education
  • Financial incentives for daily commute
  • Gym membership reimbursement program
  • Participation in company and team bonding events
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