This role is based out of our Fashion Show Mall location and supporting stores within the Las Vegas area. The Asset Protection Agent is responsible for the execution of Asset Protection initiatives in assigned locations (2-6 stores), as well as, implementation of shortage reduction programs in high shrink location(s). They will provide in person and remote support to local store management to meet strategic asset protection objectives and effectively leverage business and sales performance as a means for shortage reduction. The agent will also complete AP and Physical Security Audits on a routine basis, perform operational audits of store districts within the Company focusing on sales floor fullness, stockroom organization, health and safety, human resources compliance and customer service. Routine monthly travel to Focus Stores is required to manage the Focus Store program to ensure store compliance, and follow up on sub-standard performers. The agent will participate in store associate training regarding approved Asset Protection procedures and workshops, and commit to the highest degree of professionalism, integrity and customer service. They will conduct surveillance using CCTV and floor techniques to apprehend and deter theft in accordance with the company apprehension policies. The role also involves executing weekly external operations within the assigned market and supporting other external market initiatives when applicable, and participating in coordinated blitz efforts alongside ORC, peer retailers, and other AP Team Members (may require overnight travel). The agent will initiate and support investigations related to Organized Retail Crime while partnering with immediate supervisor, Zone ORC Investigator, and local law enforcement, and prepare case reports covering investigation and case details. Maintaining an effective relationship with store leaders, peer retailers, mall security and local law enforcement partners is crucial, as is representing the company in court proceedings related to external cases. The agent will also initiate investigations related to internal loss, determine sources, and communicate effectively to supervisor. A routine assessment of store operations, pre-shrink indicators, and safety compliance measures through operational audits is expected, as is optimizing inventory accuracy through effective execution and management of physical inventories, store transfer monitoring and OMNI compliance.
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Job Type
Full-time
Career Level
Mid Level