Assessment Specialist II

Santa Fe CountySanta Fe, NM
Onsite

About The Position

Performs clerical duties related to property tax, valuations and assessments and ensures effective customer service. Essential Job Functions Enters such as changes, deletions and additions to assessment information; updates ownership and address data to property records; researches ownership; and researches value, deed, and plat recording information. Assists public in identifying properties; answers phone and greets visitors at front desk; responds to online chats from customers; assists the public with questions concerning market values and tax assessments; assists customers in filing protest forms; and maintains property and inventory files. Processes Manufactured Home tax releases and assists in assessing manufactured homes as needed. Researches and processes exemptions; prepares computer work sheets for data entry; and enters all record changes into database. Prepares forms, letters, and other related working documents; transmits as needed. Organizes, scans, and files various documents. Provides occasional assistance to appraisers in field measuring homes and in collecting data. Assists with Business Personal Property data entry during peak times of the year. Assists in training other Assessment Specialists.

Requirements

  • Knowledge of real estate and marketing economic concepts or ability to understand such concepts.
  • Knowledge of computers and basic math.
  • Knowledge of the state’s economy.
  • Ability to type with accuracy and speed.
  • Ability to present information clearly and concisely, verbally and in writing.
  • Ability to establish effective and tactful working relationships with associates and the public.
  • Skill in operating various word-processing, spreadsheets, database and other software programs in a Windows environment.
  • Skill in providing effective customer service.
  • High school diploma or equivalent.
  • Two (2) years business administration, customer service, clerical or bookkeeping experience.
  • Ability to stand; walk; sit; use hands to finger, handle, or feel; reach with hands or arms; and talk or hear.
  • Clarity of vision at long distance and short distance required.
  • May be required to lift up to 20 pounds.
  • Possess and maintain a valid New Mexico Class D Driver’s License.

Nice To Haves

  • May occasionally be exposed to dust, fumes, airborne particles, or allergens.
  • May be exposed to excessive noise.
  • May use protective clothing, equipment, devices, or materials.
  • May be subject to exposure to CRTs and VDTs.

Responsibilities

  • Enters changes, deletions, and additions to assessment information.
  • Updates ownership and address data to property records.
  • Researches ownership, value, deed, and plat recording information.
  • Assists the public in identifying properties, answering questions about market values and tax assessments, and filing protest forms.
  • Answers phone calls and greets visitors.
  • Responds to online chats from customers.
  • Maintains property and inventory files.
  • Processes Manufactured Home tax releases and assists in assessing manufactured homes.
  • Researches and processes exemptions.
  • Prepares computer worksheets for data entry and enters record changes into the database.
  • Prepares and transmits forms, letters, and other working documents.
  • Organizes, scans, and files various documents.
  • Provides occasional assistance to appraisers in field measuring homes and collecting data.
  • Assists with Business Personal Property data entry during peak times.
  • Assists in training other Assessment Specialists.

Benefits

  • County paid pre-employment physical and drug/alcohol screening.
  • County paid criminal background screening.
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