Area Manager, Saint John's, Newfoundland

Rogers Communications•St. John's, NL

1d•Onsite

About The Position

Our Residential team is proud to offer our customers seamless and simple technology that fits into any lifestyle. Our Field Sales teams work closely with our customers and offer a personalized face-to-face experience selling home services including TV, Internet, and Home Phone. We know that our customers rely on us to provide them with reliable connectivity, and we are committed to delivering the best customer experience, keeping Canadians connected to the people and things that matter most. At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re motivated to succeed, enjoy connecting with people, and working in a supportive team environment, consider building your career by joining our team! We are currently seeking an Area Manager for the Field Sales team within St. John's, Newfoundland. This role is directly responsible for delivering monthly, quarterly, and yearly sales targets for Revenue, Internet, Video and Wireless, reporting to Sr. Manager, Field Sales.

Requirements

Core Competencies: Customer Focus; Teamwork; Communication; Accountability; Innovation.
Post-secondary school education.
A demonstrated sales background, with a minimum 5 years of telecommunications or related industry.
Demonstrated leadership and team building skills.
A team player with a proven ability to coach, motivate and inspire a team.
Strong interpersonal and communication skills.
A valid driver's license and a vehicle is required (some travel required).
Strong computer skills, with excellent knowledge of Microsoft Office applications, Word, Excel, and PowerPoint.
Demonstrated passion for this new and innovative product, as well as the ability to articulate its’ competitive advantage.

Nice To Haves

Previous experience managing a direct team is preferred.
Strong knowledge of the multi-family unit market is preferred
Previous experience with Salesforce or other CRM platforms is preferred.

Responsibilities

Manage and develop internal sales staff to ensure all budgets are met for all residential KPIs.
Motivate, inspire, and provide strong leadership to sales staff.
Develop and implement sales plans to ensure that sales and revenue numbers are obtained.
Manage Sales Reps who conduct and manage the following activities: door-to-door, MDU Portfolio Management, External partner relationships and staffing special events.
Provide ongoing coaching, guidance, and monitoring.
Communicate with other departments and other Rogers companies in relation to current projects and issues.
Document best practices and ensure constant evolution of the team.
Learn and adhere to all applicable Health & Safety regulations, both legislatively mandated and as outlined in company policies.

Benefits

Up to 50% off Rogers Services and Blue Jays Tickets
25% off TSC items
20% discount on all wireless accessories sold in Rogers stores.
Company matching contributions to charities you support
Self-driven career development programs (E.g. MyPath program)
Priority in applying to internal roles of interest
Homewood employee & family assistance program
Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
Low or no-cost fitness membership with access to virtual classes
Work for an organization committed to environmental protection
Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women.