Area Manager - Parking Operations

Propark MobilityNew Haven, CT
$70,000 - $80,000Onsite

About The Position

This position is responsible for multiple locations across their assigned portfolio with oversight for all aspects of the operation, including shuttle fleet management, self-parking, and valet services, as well as overseeing designated area teams. The ideal candidate will have previous parking industry experience, with a hospitality focus also being a top asset. Progressive management experience with multi-teams front-line employee oversight and established experience with scheduling and payroll are beneficial. A Bachelor’s degree with a concentration in business is helpful but not required.

Requirements

  • 3-5 years of proven leadership in the hospitality and/or parking industries.
  • Outstanding operational and financial acumen, with the ability to share and coach leaders in these areas.
  • Impeccable conversational and written communication skills to develop lasting relationships with clients, colleagues, and staff.
  • Ability to see a challenge as an opportunity and lead a team to new heights.
  • A bachelor’s degree or the equivalent in work experience.
  • Proficiency with computers, revenue control equipment, payroll systems, and the Microsoft Office suite.

Nice To Haves

  • Previous parking industry experience.
  • Hospitality focus.
  • Established experience with scheduling and payroll.
  • Bachelor’s degree with a concentration in business.

Responsibilities

  • Provide exemplary leadership and development to your teams.
  • Provide support and guidance to supervisors and managers in handling customer service issues and day-to-day operational needs.
  • Develop and maintain lasting, mutually productive client relations and attend client meetings.
  • Review management reports and client statements on a consolidated basis to ensure actual financial results meet both corporate and client budgeted expectations.
  • Review performance metrics, forecasts, and KPIs, analyze trends, and work with senior managers and/or the corporate office to maximize performance.
  • Work with both the regional teams and corporate to prepare annual budgets to ensure that a proper plan for the generation of revenues, allocation of staff, and operating expenses are established for the fiscal year.
  • Perform other tasks as developed and assigned by company management.

Benefits

  • Fantastic opportunities for career growth - we always look to promote from within first!
  • Free Parking!!
  • Competitive salary that is commensurate with experience, plus incentive bonus potential.
  • Very generous time off allowances - holidays, vacation, wellness and an extra day off for your birthday!
  • Priority driven culture that is supportive, engaging, empowering and celebratory.
  • A company that values diversity, inclusion, and belonging.
  • The ability to work in a fun and progressive environment in which everyone is provided with strong direction and then empowered to complete their objectives.
  • Learning opportunities through our internal training program - Propark Think
  • Phenomenal Benefits Package, including medical, dental, vision, and 8 supplemental insurances, including pet insurance!
  • Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7
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