Area General Manager

Cummins • New Hudson, MI

1d

About The Position

We are looking for a talented Branch Manager – Segment or Small Geography to join our team specializing in General Management for Cummins, Inc. in New Hudson and Mount Clemens, MI.
In this role, you will make an impact in the following ways:

Responsibilities

• Manage Branches: Oversee branches through Branch Managers, ensuring effective operations and leadership.
• Financial Oversight: Be responsible for all functions and financial metrics for the group of branches.
• Annual Operating Plan: Develop the Annual Operating Plan with input from Business Development and Branch Managers; manage the business to this plan and monitor key business metrics.
• Market Analysis: Conduct and manage market analysis within your span of responsibilities.
• Business Growth: Ensure business growth by managing the annual marketing and sales plan, developing and maintaining customer relationships, and forming new business partnerships and alliances.
• Customer Satisfaction: Manage customer satisfaction for the branches, encourage a culture of customer service, and recruit, develop, motivate, and retain high-quality customer service employees.
• Warranty Management: Oversee warranty submission and rejection processes, understand repetitive warranty issues, provide feedback for product and service improvement, and monitor Repair Event Cycle Time.
• Compliance Management: Ensure compliance with health, safety, and environmental standards; oversee related audits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed