Area Director

$65,000 - $75,000/Yr

Whitewater Express Car Wash - Battle Creek, MI

Full-time - Mid Level

Battle Creek, MI

Repair and Maintenance

About the position

The Area Director at WhiteWater Express Car Wash is responsible for overseeing operations at multiple locations, ensuring exceptional guest experiences while fostering a positive work culture. This role emphasizes leadership, staff development, and collaboration with management to drive operational success and employee growth.

Responsibilities

• Lead and oversee operations at 3-5 locations, fostering a positive work culture for an exceptional guest experience.
• Provide coaching and support to nurture the growth of future General and Store Managers.
• Collaborate with General Managers and Multi Site Directors on store operations, equipment, damage claims, and employee development.
• Step up to fill open shifts when necessary to ensure seamless operations.
• Maintain regular communication with the recruiting team to ensure adequate staffing, retention, and potential employee progression.
• Review Leadership Summaries and ensure staff participation in development programs.
• Approve weekly work schedules, payroll submissions, purchasing invoices, and devise sales & metrics strategies.
• Analyze P&L reports and create sales and development strategies to meet company projections.

Requirements

• Proven track record in leadership, successful management, and staff development.
• Passion for delivering outstanding customer service.
• Ability to thrive in an outdoor, all-weather, and fast-paced environment.
• Minimum of 2 years of experience in managing multiple locations.
• Flexible scheduling, including evenings and weekends.

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Pet insurance
• Vision insurance