Appointment Cooridnator
About The Position
Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families. Shriners Children’s Chicago offers specialized care for a wide range of pediatric orthopedic, bone and joint conditions, including rare diseases and syndromes. Other specialties include spine and scoliosis care, plastic surgery, cleft lip and palate care, comprehensive rehabilitation and spinal cord injuries. The Appointment Coordinator is responsible for maintaining the master schedule of patient appointments for outpatient clinic visits. This includes scheduling appointments for new and return patients, ensuring the patient is registered in the EMR, sending notifications of upcoming appointments to patients, maintaining the clinic schedule, and orienting new patients and families to the clinic.
Requirements
- High School Diploma/GED
- 1 Year Microsoft Office Applications
- Basic Life Support (BLS); must obtain within 30 days of hire
Nice To Haves
- 1 Year Scheduling, registration and insurance verification
Responsibilities
- Registers patient correctly which includes updating addresses, insurance, guardianship and health information.
- Accurately schedules individual patient appointments.
- Provides excellence in customer service to all customers, patients, families, Shriners, visitors and other employees.
- This is not an all-inclusive list of this job’s responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned.
Benefits
- medical coverage on their first day
- 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service
- paid time off
- life insurance
- short term and long-term disability
- Flexible Spending Account (FSA) plans
- Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected
- tuition reimbursement
- home & auto
- hospitalization
- critical illness
- pet insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
