Applications Engineer

PSG®•Grand Terrace, CA

37d•$85,000 - $100,000•Hybrid

About The Position

PSG® is the global pump, metering and dispensing-solution expert, enabling the safe and efficient transfer of critical and valuable fluids that require optimal performance and reliability in applications where it matters most. Additionally, PSG is a leading provider of flow meters designed to reduce waste and downtime while accurately measuring, monitoring and controlling the distribution of fluids. Headquartered in Downers Grove, IL, USA, PSG is comprised of several world-class brands, including Abaque®, All-Flo™, Almatec®, Blackmer®, Ebsray®, em-tec®, Griswold®, Hydro™, Malema™, Mouvex®, Neptune®, PSG® Biotech, Quantex™, Quattroflow®, and Wilden®. PSG products are manufactured on three continents – North America, Europe, and Asia – in state-of-the-art facilities that practice lean manufacturing and are ISO-certified. PSG is part of the Pumps & Process Solutions segment of Dover Corporation. For additional information on PSG, please visit psgdover.com . We thrive on winning and being number one; and are always looking to add the best and brightest to our talented team of professionals. PSG offers a unique combination of the both small company atmosphere: with an ownership mindset that allows you to make close-to-the-customer decisions; an innovative approach in seeing beyond what is possible today and entrepreneurial spirit in the pursuit of new opportunities; combined with benefits of a large company’s scale, tools, expertise, and financial strength with Dover. Join PSG, a growing global company where your curiosity, hard work and ambition is rewarded with exceptional career opportunities in a friendly & fast paced environment. PSG is part of the Pumps and Process Solutions segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer and solutions provider with annual revenue of over $7 billion. We deliver innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services through five operating segments. Recognized for our entrepreneurial approach for over 65 years, our team of over 24,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible. Position Summary: The Applications Engineer/Product Specialist responds to inquiries from the organization's sales force or customers about the technical aspects of the organization's products and services. Leads technical training about product selection, performance, and troubleshooting. Reviews engineering specifications and generates proposals. Develop skills and knowledge of the organization's products and services.

Requirements

Bachelor’s degree in engineering, or equivalent relevant education and work experience.
2+ years of experience with engineering degree (Applications Engineer)
5+ years of technical product experience without an engineering degree (Product Specialist)
Able to quickly learn products in detail which includes the operating principles and performance characteristics.
Ability to professionally interact with customers on technical matters
Ability to select a pump and/or accessories based on application requirements
Ability to analyze a mechanical system and provide technical guidance for operation and troubleshooting
Proficient with Microsoft Outlook, Excel, Word and PowerPoint
Highly organized and efficient in approaching tasks
A self-starter with ability to solve problems and anticipate and avoid issues
Clear, concise, and articulate communication skills - verbal, written and listening
Strong team player, work ethic and commitment to win

Nice To Haves

Relevant industry experience (pumps, valves, system design, rotating equipment, etc.) desired

Responsibilities

Provide guidance to sales team and channel partners for selection, configuration, and quotation of products.
Provides technical support and troubleshooting for channel partners and end users.
Conducts technical training of internal team members, channel partners, and other industry participants, such as EPCs, consultants, and end users.
Provides technical support in marketing activities such as creation of market literature, preparing for and supporting trade shows, industry events and PSG product training and customer events.
Conduct market research through trade associations, internet investigation and corporate services.
Develop and maintain comprehensive knowledge of competitive products and their activity in the marketplace and provide reports, on a regular basis.
Investigate market needs for innovative products and communicate them to Product Management as opportunities for product development.
Follows all company processes and policies pertaining to role.
Other duties as assigned

Benefits

a 401(k) savings plan with employer contributions
medical, dental and vision insurance
wellness programs
health savings account, health care and dependent care flexible spending accounts
company paid short-term disability and long-term disability
company paid employee basic life and AD&D insurance
supplemental employee and dependent life insurance
optional accident, hospital indemnity and critical illness insurance
adoption, surrogacy, and fertility benefits and assistance
commuter benefits
parental, military, jury duty, and bereavement leaves of absence
paid time off, including 1 1 paid holidays and 2 floating holidays per calendar year, paid vacation days beginning at 120 hours annually, 40 paid sick leave hours annually or as provided under state and local paid sick leave laws
educational assistance
business travel services
employee discounts
an employee assistance program that includes company paid counseling sessions and legal services