Application Engineer General

Baker Hughes•Houston, TX

19d•Hybrid

About The Position

This role supports the North America Land Drill Bits organization by delivering technical insights, applications analysis, and product recommendations to drive performance and revenue. The Application Engineer General will collaborate closely with Sales, Operations, and Technology teams to optimize bit selection, support field execution, and contribute to new product development. Responsibilities include providing repair approvals and technical support to ensure service quality and customer satisfaction.

Requirements

Bachelor’s degree in engineering from an accredited university or college
4+ years of technical field experience, preferably in drilling or drill bits
Strong communication, interpersonal, and leadership skills
Ability to analyze and resolve technical problems in fast-paced environments
Experience leading programs or projects with cross-functional teams
Ability to document, plan, and execute technical programs effectively
Strong customer focus and the ability to influence stakeholders

Responsibilities

Partnering with field operations and sales to deliver technical value and performance insights to customers
Providing post-sales technical support, including performance reviews, run analysis, and customer troubleshooting
Conducting detailed applications analysis to optimize bit selection and drilling performance
Approving drill bit repairs and ensuring compliance with technical standards
Collaborating with Technology teams to support new product development, testing, and launch activities
Documenting and communicating technical findings to internal stakeholders and customers
Supporting field operations with technical recommendations and best practices
Promoting strong customer relationships through professional communication and service quality