Appliance Service Technician (New Orleans, LA)

GE Appliances-posted 3 months ago
$23 - $33/Yr
Full-time • Entry Level
New Orleans, LA
5,001-10,000 employees
Warehousing and Storage
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GE Appliances (GEA) is looking for a motivated Appliance Factory Service Technician (FST) to conduct in-home appliance repairs. The technician will be responsible for providing an excellent consumer experience during after-sales in-home service to protect, repair and replace appliances. At GE Appliances we put our people first and that includes you.

  • Conduct diagnosis and in-home repairs in consumer's homes on GEA's major appliances
  • Promote and sell GE Appliances service contracts, water filters, and other products
  • Operate assigned service van to repair locations
  • Record all activities related to repairs, routes, and other activities
  • Attend trainings, meetings, and other events as required to expand and remain a knowledgeable expert in the repair industry
  • Manage maintenance and stock inventory of assigned service van
  • Maintain high levels of customer satisfaction through the deliverance of high-quality service and meet productivity and efficiency goals as established
  • Follow safety procedures and constant awareness for personal safety and safety of others
  • HS Diploma or General Education Degree (GED)
  • 1+ years of experience with appliance repair, electrical, mechanical, HVAC, or property maintenance
  • Ability/experience diagnosing and repairing major appliances
  • Excellent customer service and communication skills
  • Ability to work a flexible schedule with some Saturdays as needed
  • Have and maintain a valid state driver's license and successfully complete background check, physical, and drug screen
  • Must have or be willing to obtain CFC Certification within 6 months
  • Wear uniform & maintain standards of personal grooming & appearance consistent with GEA values
  • Self-directed and solid team player
  • Ability to deescalate situations and rebuild customer confidence in our products
  • Ability to perform the essential functions of the position, with or without accommodation, including, but not limited to: Ability to step up, into, and out of a van and sit for extended periods of time
  • Ability to handle/work with parts/equipment which may be hot, cold, and/or wet
  • Ability to use often powered hand tools and occasional use of vibratory tools/equipment
  • Ability to handle and lift parts or materials min. of 77 lbs. lifting/carrying and 70 lb. pushing/pulling is required
  • 6 plus months of experience with Refrigeration repair
  • CFC Certified
  • Certification in appliance repair or Associates' degree preferred
  • Read and interpret wiring diagrams, schematics and other service information
  • Annual wage increases and uncapped incentive opportunities
  • Service van
  • Laptop computer and Smartphone
  • Uniforms, work boots, and specialized tools
  • Medical, Dental, Vision, Life insurance on DAY ONE!
  • 401K and Tuition reimbursement
  • Paid Vacation and Paid Holidays
  • Career Growth - ongoing education for those looking to expand their industry knowledge
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