Urban Outfittersposted 2 months ago
Santa Barbara, CA
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer.

Responsibilities

  • Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued.
  • Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions.
  • Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store.
  • Builds productive relationships with peers; asks for support when needed and makes an effort to help others.
  • Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer.
  • Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal.
  • Provides insights related to the customer and employee experience and communicates feedback to Store Leadership.
  • Understands their contribution to service and selling on every shift in order to impact the store's business.
  • Supports the shipment process to gain awareness of product, including what's new and what's restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor.
  • Maintains Anthropologie's visual and operational standards while keeping the focus on the customer; stays current on merchandising updates.

Requirements

  • Anthro brand fan.
  • Experience in customer service.
  • Experience being a team player.
  • Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays.

Benefits

  • Medical
  • Dental
  • Vision
  • PTO
  • Generous employee discounts
  • Retirement savings
  • And much more!
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