Urban Outfittersposted about 2 months ago
Entry Level
Santa Barbara, CA
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer.

Responsibilities

  • Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
  • Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
  • Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store
  • Builds productive relationships with peers; asks for support when needed and makes an effort to help others
  • Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
  • Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
  • Provides insights related to the customer and employee experience and communicates feedback to Store Leadership
  • Understands their contribution to service and selling on every shift in order to impact the store's business
  • Supports the shipment process to gain awareness of product, including what's new and what's restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
  • Maintains Anthropologie's visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Requirements

  • Anthro brand fan
  • Experience in customer service
  • Experience being a team player
  • Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Benefits

  • medical
  • dental
  • vision
  • PTO
  • generous employee discounts
  • retirement savings
  • and much more
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