Annual Giving Officer

CROSSROADS RHODE ISLANDProvidence, RI
$60,000 - $75,000Onsite

About The Position

This position will play a key role in managing direct mail fundraising and assisting with individual donor stewardship. The Annual Giving Officer advocates for the mission of the organization and upholds the agency's values. They will implement strategy for individual giving below $1,000, aiming to improve donor participation, retention, and acquisition rates to meet fundraising goals. This role involves close collaboration with the Director of Individual Giving, Director of Prospect Development, and Web and Content Manager to ensure seamless cultivation, solicitation, and stewardship of individual annual fund donors and prospects.

Requirements

  • Bachelor’s Degree in Marketing, Communications or related field.
  • Minimum of 3 years’ experience in fund raising or marketing, with proven success in direct mail, online and/or annual giving.
  • Must have experience with and excellent knowledge of Word and Excel software applications
  • Proficiency working with donor management systems (Raiser’s Edge preferred) and marketing tools (such as Constant Contact).
  • Excellent writing and presentation skills
  • Ability to prioritize and manage multiple tasks; well organized
  • Demonstrate Core Values of Crossroads Rhode Island (safety, respect, effectiveness)
  • Experience working with/for non-profit organizations

Nice To Haves

  • Prior experience in non-profit communications and online fundraising a plus.

Responsibilities

  • Advocates for the mission of the organization and upholds the agency's values
  • Implement strategy for individual giving below $1,000. Improves donor participation, retention and acquisition rates to meet fundraising goals.
  • Work closely with Director of Individual Giving, Director of Prospect Development, and Web and Content Manager to ensure seamless cultivation, solicitation and stewardship of individual annual fund donors and prospects.
  • Manage direct mail program, including donor acquisition and renewal. This includes developing and maintaining an annual appeal calendar. Review and provide input and edits to approve creative packages to help ensure accuracy and effectiveness of appeals. Review and interpret reports from direct mail vendor and generate additional reports as needed.
  • Primary responsibility for recurring gift program, honor/memorial gift, and new donor stewardship.
  • Writes, coordinates and manages annual giving communications including but not limited to donor acknowledgements, annual tax letter, print newsletter, and other collateral as required.
  • Provides writing and editorial support, as needed.
  • Provides database support to the individual giving team, as needed, including appeal reports.

Benefits

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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