Animal Clinic Front Office Receptionist/Scheduler

About the position

The Front Desk Receptionist at Crossroads Animal Hospital is a vital role responsible for managing the front office operations and providing exceptional customer service to patients and visitors. This position requires strong organizational skills and the ability to handle administrative tasks efficiently while ensuring a welcoming environment for all clients.

Responsibilities

• Greet and welcome patients, visitors, and staff in a friendly and professional manner
• Answer phone calls, schedule appointments, and assist with patient inquiries
• Maintain patient records and update information as necessary
• Coordinate with medical staff to ensure efficient patient flow
• Assist with administrative tasks such as filing, data entry, and correspondence
• Handle sensitive patient information with confidentiality and discretion
• Maintain cleanliness and organization of the front desk area

Requirements

• Experience with medical scheduling software
• Strong administrative skills, including data entry and file management
• Excellent customer service and interpersonal skills
• Ability to multitask and prioritize tasks in a fast-paced environment
• Attention to detail and accuracy in handling patient information
• Knowledge of dental office procedures (for dental receptionist role)

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• Retirement plan