Animal Care Technician I - Adoptions Counselor

Pima County • Tucson, AZ

3d • Hybrid

About The Position

Pima Animal Care Center (PACC) is looking to add an Adoptions/Behavior Counselor to our Outcomes Team. As an Adoptions/Behavior Counselor, you will work directly with our community to find the best furry friends for their home. This position is customer service centered and includes working both indoors and outdoors with dogs of varying behavior types. You will run large dog play groups, provide dog enrichment, and assess dog behavior. This position requires the ability to work mornings, evenings, weekends and rotating shifts.

Requirements

• High school diploma or General Education Development (G.E.D.) certificate.
• Minimum one (1) year experience working in customer service.
• Minimum one (1) year experience working in an animal shelter or other relevant animal care setting.
• Experience working or volunteering with dogs.

Nice To Haves

• Bilingual (English/Spanish).

Responsibilities

• Provides humane care and safe handling for a variety of animals, including dogs, cats, and small pets, while monitoring behavior and health
• Works outdoors in all weather conditions and safely handles live animals, including those that may be injured, frightened, or offensive, using appropriate techniques to minimize risks to self and others
• Demonstrates excellent customer service to the public and volunteers by answering questions, addressing concerns, and guiding decisions regarding intakes, outcomes, redemptions and animal care in adherence to PACC policies
• Handles animals for behavioral assessments and playgroups, identifying placement or behavior concerns, and participates in decisions regarding outcomes, including euthanasia
• Accurately organizes and documents information on animal behavior, history, medical records and outcomes, utilizing shelter software and other systems for recordkeeping, communication, and scheduling
• Administers vaccinations and medications under veterinary guidance, assesses animals for signs of illness or injury and documents and communicates health concerns
• Facilitates adoption and foster processes by assisting with enrichment, behavioral evaluations, animal meet and greets, matchmaking and note reviews
• Supports intake and admissions by providing correct intake pathways, checking animals for health concerns, identifying ages/breeds and finding kennel placements
• Maintains a clean and sanitary facility, including kennels, workspaces, public lobbies, and treatment spaces
• Frequently lifts and carries heavy objects, bends, stoops, reaches, and performs other physical tasks as required
• Safeguards and accounts for scheduled drugs and funds received for PACC services
• Operates County-owned vehicles to transport animals and supplies

Benefits

• Medical inability to be immunized or previous immunization must be verified by the County Physician prior to employment.
• Recommended boosters are required for the duration of employment, unless medically excused or physiologically unable to develop immunity.
• The County requires pre-employment background checks.
• Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history.
• A prior criminal conviction will not automatically disqualify a candidate from employment with the County.
• This position will require a post-job offer physical and/or drug screen.
• This position will require post-job offer proof of immunization(s) or immunization(s) and/or a TB screening.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED