Animal Care Technician I - Adoptions Counselor

Pima County • Tucson, AZ

5d • Hybrid

About The Position

Pima Animal Care Center (PACC) is looking to add an Adoptions/Behavior Counselor to our Outcomes Team. As an Adoptions/Behavior Counselor, you will work directly with our community to find the best furry friends for their home. This position is customer service centered and includes working both indoors and outdoors with dogs of varying behavior types. You will run large dog play groups, provide dog enrichment, and assess dog behavior. This position requires the ability to work mornings, evenings, weekends and rotating shifts.

Requirements

• High school diploma or General Education Development (G.E.D.) certificate
• Minimum one (1) year experience working in customer service
• Minimum one (1) year experience working in an animal shelter or other relevant animal care setting
• Experience working or volunteering with dogs
• Ability to work mornings, evenings, weekends and rotating shifts
• Must receive the full series of pre-exposure rabies immunizations within nine months of appointment
• Must have a valid Arizona Class D driver license at the time of application or appointment
• Must be able to operate a motor vehicle, distinguish color, have depth perception, and have peripheral vision

Nice To Haves

• Bilingual (English/Spanish)

Responsibilities

• Provides humane care and safe handling for a variety of animals, including dogs, cats, and small pets, while monitoring behavior and health
• Works outdoors in all weather conditions and safely handles live animals, including those that may be injured, frightened, or offensive, using appropriate techniques to minimize risks to self and others
• Demonstrates excellent customer service to the public and volunteers by answering questions, addressing concerns, and guiding decisions regarding intakes, outcomes, redemptions and animal care in adherence to PACC policies
• Handles animals for behavioral assessments and playgroups, identifying placement or behavior concerns, and participates in decisions regarding outcomes, including euthanasia
• Accurately organizes and documents information on animal behavior, history, medical records and outcomes, utilizing shelter software and other systems for recordkeeping, communication, and scheduling
• Administers vaccinations and medications under veterinary guidance, assesses animals for signs of illness or injury and documents and communicates health concerns
• Facilitates adoption and foster processes by assisting with enrichment, behavioral evaluations, animal meet and greets, matchmaking and note reviews
• Supports intake and admissions by providing correct intake pathways, checking animals for health concerns, identifying ages/breeds and finding kennel placements
• Maintains a clean and sanitary facility, including kennels, workspaces, public lobbies, and treatment spaces
• Frequently lifts and carries heavy objects, bends, stoops, reaches, and performs other physical tasks as required
• Safeguards and accounts for scheduled drugs and funds received for PACC services
• Operates County-owned vehicles to transport animals and supplies

Benefits

• Competitive salaries
• Generous health insurance coverage
• Retirement plans
• Flexible work schedules
• Generous family leave policy
• Wellness programs
• Opportunities for professional advancement through training programs, workshops, and educational reimbursement programs
• County-wide employee recognition program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED