About the position
As an Amazon Fresh Grocery Associate, your primary responsibility is to deliver an extraordinary grocery shopping experience for our customers. This role requires individuals who are passionate about customer service, eager to learn continuously, and comfortable working in a fast-paced environment. Your daily tasks will vary based on store needs, but you will be expected to engage with customers, provide product recommendations, and assist with checkout operations. You will also be involved in processing returns, preparing fresh food items, maintaining store presentation, managing inventory, and fulfilling customer grocery orders for pickup and delivery. The position requires flexibility in scheduling, with shifts available between 4 a.m. and 12 a.m., and may require up to 40 hours per week during the training period. Once training is complete, standard scheduling will begin, and you will be compensated for the training period at the hourly rate specified in your offer letter. It is important to note that training hours may vary based on shift and are not guaranteed.
Responsibilities
- Greet customers and engage in friendly conversations to understand their shopping needs.
- Offer product recommendations and provide information to assist customers in making product-related decisions.
- Use cash register to ring up customer transactions and assist customers in self-service checkout lanes.
- Receive and process in-store and Amazon.com returns.
- Prepare fresh food items such as cold salads, pizzas, rotisserie chickens, and sandwiches.
- Stock shelves and produce, set up merchandise displays, and maintain a clean sales floor.
- Unload product deliveries and organize stockroom.
- Pick items to fulfill customer grocery orders for pickup and delivery.
Requirements
- Must be at least 18 years of age.
- Ability to understand and perform duties safely in English.
- Must have a high school or equivalent diploma.
Nice-to-haves
- 1+ year of customer service experience.
Benefits
- Healthcare (medical, dental, vision, prescription drugs)
- Financial benefits including 401(k) and life insurance
- Wage paid weekly with access to receive up to 75% of your pay at any time
- Paid time off (PTO)
- Employee discounts
- Employee Assistance Program and resources to support health & well-being
- On-the-job training and skills development
- Tuition assistance to help meet educational goals
- Access to employee affinity groups including Asians at Amazon, Black Employee Network, Families at Amazon, Glamazon, Latinos at Amazon, Warriors at Amazon, Women at Amazon.
