About the position
The mission of the Cloud Intelligence Group SRE (Site Reliability Engineering) Team is to ensure the stability of production environments, enterprise-grade cloud data reliability, and service continuity for the Cloud Intelligence Group. Our greatest challenge lies in guaranteeing uninterrupted business operations for cloud-based customers and achieving availability that exceeds 99.99%. Our goal is to establish a systematic stability assurance framework that integrates technology and management, including but not limited to developing stability standards and metrics, driving major stability governance campaigns, building a stability-focused technical platform, executing production incident management, ensuring stability for large-scale customer events, and on-call responsibilities.
Responsibilities
- Daily operations and maintenance of applications, databases, and middleware, as well as troubleshooting and answering customer inquiries.
- Collaborating with R&D to develop critical support plans based on customer business requirements during peak periods, including preparation during the standby period, on-duty support during critical periods, and post-standby review.
Requirements
- Bachelor's degree in a relevant field.
- 5 years of work experience in Site Reliability Engineering or a related field.
