Experienced Alarm Service Technician

Bay Alarm CompanyVentura, CA
Onsite

About The Position

Provide repair, replacement, installation, inspection, and maintenance service for all alarm systems. Establish positive contact with customers, investigate the cause of alarm malfunction, explain service to customers, and service systems in a timely manner and to company standards. Process necessary documentation, provide field direction and training to Level I Service Technicians, and provide on-call service as needed. All other miscellaneous responsibilities and other duties as assigned.

Requirements

  • 3-5 years alarm installation or service experience preferred.
  • Ability to program, test, inspect, and install all major company products including FBI, DMP, ADEMCO, CCTV, and RADIONICS systems.
  • Basic knowledge of construction and electrical wiring required.
  • Demonstrated aptitude or ability to use hand tools is required.
  • Good written, verbal, and interpersonal skills.
  • Valid driver's license and a clean driving record required.
  • Ability to pass a pre-employment screening process.

Nice To Haves

  • Level III technician

Responsibilities

  • Establish positive contact with customers.
  • Investigate the cause of alarm malfunction.
  • Explain service to customers.
  • Service systems in a timely manner and to company standards.
  • Process necessary documentation.
  • Provide field direction and training to Level I Service Technicians.
  • Provide on-call service as needed.
  • All other miscellaneous responsibilities and other duties as assigned.

Benefits

  • Medical
  • Dental
  • Vision
  • Life insurance
  • 401(k) with company match
  • Paid Training
  • NICET Certifications
  • Alarm System Purchase Plan
  • Employee Discounts
  • Long term disability
  • Vacation
  • Sick Time
  • Holidays
  • Bay Alarm Days
  • Employee Referral Bonus Program
  • Flexible Spending Account
  • Employee Assistance Program (EAP)
  • Education Reimbursement
  • Family Scholarship Programs
  • Employee Resource Groups
  • Community Service Programs
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