Aisles Online Pickup Clerk (Part time)
About The Position
Responsible for ensuring the online orders are efficiently and accurately transported and loaded for our online shoppers. Will also complete tasks such as organizing, gathering, and loading online orders. Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. Makes an effort to learn customers’ names and to address them by name whenever possible. Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, and making note of and passing along customer suggestions or requests. Answers the telephone and emails promptly and provides friendly, helpful service to customers who call. Upon gathering orders, place in storage at proper temperature and promptly retrieve from storage prior to customer’s arrival. Ensures products maintain proper temperature through the entire process. Cart to and place in holding area for pick-up. Lift, carry, and load groceries into customer vehicle. Adheres to company policies and individual store guidelines. Reports to work when scheduled and on time. Selects, scans, and bags items from all temperature zones. Tenders customer orders through POS and charge the customer’s credit card.
Requirements
- Must be 18+
- Good verbal and written communication skills.
- Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner.
- Ability to identify problems, develop and execute solutions.
- Must possess the ability to substitute products for customers, upon request and unavailability.
- Well organized, able to multi-task, and work in a fast-paced environment.
- Ability to work independently and complete daily workload with limited supervision.
- High school diploma or equivalent preferred.
- Ability to see detail at near range with or without correction.
- Physically able to perform medium work: occasionally lifting or carrying objects of no more than 50 pounds, with frequent standing, walking, and lifting/carrying of objects of no more than 25 pounds.
- Able to perform stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions.
- Daily contact with store personnel, customers, and the general public.
Responsibilities
- Ensuring the online orders are efficiently and accurately transported and loaded for our online shoppers.
- Organizing, gathering, and loading online orders.
- Provides prompt, efficient and friendly customer service.
- Smiles and greets customers in a friendly manner.
- Learns customers’ names and addresses them by name whenever possible.
- Assists customers by escorting them to products, securing products, loading or unloading heavy items, and passing along customer suggestions or requests.
- Answers the telephone and emails promptly and provides friendly, helpful service.
- Places gathered orders in storage at proper temperature and promptly retrieves them prior to customer’s arrival.
- Ensures products maintain proper temperature through the entire process.
- Carts orders and places them in holding area for pick-up.
- Lifts, carries, and loads groceries into customer vehicle.
- Adheres to company policies and individual store guidelines.
- Reports to work when scheduled and on time.
- Selects, scans, and bags items from all temperature zones.
- Tenders customer orders through POS and charges the customer’s credit card.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
