About the position
As an Airport Customer Service Agent at Unifi Aviation, you will be the first point of contact for our customers, providing exceptional service in a fast-paced airport environment. This part-time position is located at 6889 South Eastern Avenue, Las Vegas, NV 89119, and offers a competitive pay rate of $17 an hour. Your primary responsibility will be to assist passengers with their baggage pick-up and to resolve any issues related to delayed, lost, or damaged items. You will utilize computer software to track and catalog luggage, ensuring that all customer interactions are handled with professionalism and efficiency. This role requires a friendly and outgoing personality, as you will be interacting with a diverse range of customers daily, making their travel experience as pleasant as possible. In addition to customer service duties, you will be expected to perform other related tasks as assigned, which may include lifting and moving heavy items, as well as being alert to the surrounding environment, including moving vehicles and aircraft. The position requires physical stamina, as you will regularly lift and carry items weighing up to 70 pounds and may need to navigate jetway stairs. You will also need to complete ramp and SIDA training to obtain airport authority identification security, which is essential for working in this role. This position is ideal for individuals who thrive in a dynamic environment and are looking for a rewarding career in the aviation industry. As Unifi Aviation continues to grow, there will be ample opportunities for career advancement and professional development within the company.
Responsibilities
- Assists passengers with their baggage pick-up.
- Resolves issues with delayed, lost, or damaged items for passengers.
- Utilizes computer software to track and catalog luggage.
- Handles customer interactions efficiently and professionally.
- Performs other related duties as assigned within the appropriate skill and experience capabilities.
Requirements
- Must be a local (in-state) resident.
- High School diploma or GED.
- Valid In-State Driver's License.
- Ability to pass a pre-employment drug screen.
- Ability to pass up to a 10-year background check.
- Must be at least 18 years of age.
- Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
- Must complete ramp and SIDA training to obtain airport authority identification security.
- Must be able to carry heavy items up and down jetway stairs.
- Must be alert to moving vehicles or aircraft and use radio equipment.
Benefits
- Competitive compensation with a full benefit plan.
- Excellent opportunities for exciting and challenging work.
- Unlimited career advancement as the company grows.
