AI Workflow Analyst
Med A/Rx•Charlotte, NC
•$80,000 - $90,000•Remote
About The Position
The AI Workflow Analyst is responsible for improving revenue cycle workflows through the use of AI and automation solutions. This role ensures alignment between business needs, operational processes, and technical development initiatives. The AI Workflow Analyst partners with operations, development, and business intelligence teams to design, implement, and optimize workflow solutions that support customer needs and business goals.
Requirements
- Bachelor’s degree in healthcare, business, engineering, computer science, or a related field
- 3 to 5 years of experience in workflow design, operations leadership, or a similar role within healthcare revenue cycle
- Experience supporting automation of revenue cycle processes
- Strong analytical, problem-solving, and organizational skills
- Experience leading cross-functional initiatives and influencing decisions
- Candidates must be legally authorized to work in the United States at the time of hire
- The company does not provide employment visa sponsorship for this position
- As a condition of employment, a pre-employment background check will be conducted
- At this time, we are unable to consider candidates residing in the state of New York for this position
Nice To Haves
- Familiarity with AI concepts such as robotic process automation, generative AI, and agentic AI applications
- Experience working with cross-functional teams across business and technical environments
- Strong communication skills with the ability to present information to stakeholders at multiple levels
Responsibilities
- Partner with stakeholders to define vision, strategy, and roadmap for automated workflows
- Prioritize development work by balancing customer needs, technical considerations, and business goals
- Work across operations, development, and business intelligence teams to support successful delivery
- Communicate workflow updates, plans, and features to internal teams and stakeholders
- Support the launch and adoption of new workflow solutions
- Gather user feedback on AI automation and translate insights into ongoing improvements
Benefits
- Comprehensive paid training
- Medical, dental, and vision insurance
- HSA and FSA available
- 401(k) with company match
- Paid Wellness Time and Holidays
- Employer paid life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
