Aggregate Source License Program Coordinator (Program Coordinator II)

About the position

Applicants for this position coordinate and monitor assigned program activities; review and analyze data concerning agency programs; provide technical assistance and advice to agency personnel and others; respond to inquiries; maintain liaison with various agencies; and perform related work as required. The basic purpose of this work is to coordinate, monitor, develop and implement programs for an assigned agency.

Responsibilities

• Track aggregate source license applications and renewals.
• Review all submitted license applications for completeness; communicate with applicants as needed with regard to missing or incomplete application documentation.
• Establish records management guidelines for the pyrrhotite evaluation program.
• Draft letters to license applicants reporting approval or denial of licensure.
• Generate license certificates for approved license applications.
• Develop and manage recurring program reports.
• Develop and maintain mass.gov websites related to the aggregate source license program, including a site listing approved aggregate sources, and a site with application instructions and general program information.
• Act as administrator of the ePlace Portal online license application in coordination with the Executive Office of Technology Services and Security (EOTSS).
• Provide backup to other Research and Materials Section Program Coordinators for SharePoint site administration, training room management, IT equipment troubleshooting, special project management, or other duties as assigned.

Requirements

• Knowledge of SharePoint document libraries and administration.
• Knowledge of web site development and management. Experience with the Mass.gov content management system (CMS) a plus.
• Ability to self-motivate, schedule, and work independently managing time and resources.
• Ability to write concisely to express thoughts clearly and to develop ideas in logical sequence.
• Ability to adjust to varying or changing situations to meet emergency or changing program requirements.
• Ability to maintain accurate records.
• Ability to understand business rules and workflows.
• Ability to understand, explain and apply the laws, rules, regulations, policies, and procedures governing the assigned unit activities.
• Ability to analyze and determine the applicability of data, to draw conclusions and make appropriate recommendations.
• Ability to work collegially in a dynamic team environment.
• Ability to lead project initiatives with cross-functional teams.
• Ability to gather information by examining records and documents and by questioning individuals.
• Ability to determine proper format and procedure for assembling items of information.
• Knowledge of work simplification methods; Knowledge of the methods of general report writing.

Benefits

• Comprehensive benefits package including health insurance, retirement plans, and paid time off.