Afternoon Team Member

$24,960 - $26,000/Yr

Dunkin' Donuts - Cleveland, OH

Part-time,Full-time - Entry Level

Cleveland, OH

Food and Beverage Retailers

About the position

We are seeking enthusiastic and dedicated Team Members to join our vibrant café environment at Dunkin' Donuts. As a Team Member, you will play a crucial role in delivering exceptional customer service while ensuring the highest standards of food safety and sanitation. This position is ideal for individuals who thrive in a fast-paced setting and are passionate about the food industry, with flexible working hours available.

Responsibilities

• Provide outstanding customer service by greeting and assisting customers with their orders.
• Operate cash registers efficiently, handling transactions accurately and responsibly.
• Prepare and serve food items while adhering to food safety guidelines and sanitation practices.
• Maintain cleanliness of the café, including dining areas, kitchen, and restrooms, ensuring a welcoming environment for guests.
• Engage with customers to promote menu items through effective upselling techniques.
• Assist in inventory management by monitoring stock levels and reporting shortages as needed.
• Collaborate with team members to ensure smooth operations during peak hours.
• Participate in training sessions to enhance culinary skills and knowledge of retail math relevant to the position.

Requirements

• Previous experience in the food industry or quick service fast food restaurant is preferred but not mandatory.
• Strong customer service skills with the ability to communicate effectively with diverse clientele.
• Knowledge of food safety standards and sanitation practices is essential.
• Ability to operate cash registers and perform basic retail math calculations.
• A positive attitude, teamwork mentality, and willingness to learn are key attributes for success in this role.
• Must be able to work flexible hours, including weekends and holidays as needed.

Benefits

• Paid training
• Health insurance
• Dental insurance
• Employee discount
• Flexible schedule