About the position
At JX, we are more than just a provider in the diesel industry; we are a team united by core values that define our commitment to excellence. Our employees play a crucial role in assisting both internal and external customers with solutions for their needs. From entry-level opportunities to experienced roles, this position is tailored for motivated and career-minded individuals seeking the potential for growth and increased responsibility as they expand their knowledge. Our values of Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship permeates every aspect of our company. Join us in growing all aspects of our business while embodying these values. The Aftermarket Product Manager is responsible for leading the development, launch, and lifecycle management of the aftermarket product portfolio. This position will collaborate with parts operations, marketing, sales, service, and suppliers to ensure our products meet market and customer needs while supporting company growth objectives.
Responsibilities
- Manage the full lifecycle of the aftermarket product portfolio from concept to obsolescence, ensuring alignment with customer needs and business objectives.
- Develop and maintain strong relationships with suppliers to align product offerings with quality, delivery, and cost expectations.
- Monitor product performance, profitability, and customer satisfaction while recommending actions to optimize results.
- Track and report on key product performance metrics, including sales, profitability, customer satisfaction, warranty trends, and market share.
- Collaborate with cross-functional teams (marketing, operations, sales, and service) to ensure successful product launches and ongoing enhancements are communicated and executed in the field.
- Support the sales and marketing teams with product positioning, messaging, and promotional content that clearly communicates value to the market.
- Provide sales teams with effective forecasting tools and collaborate with them on pre-planning opportunities to drive volume growth and penetration.
- Conduct market research and competitive analysis to identify trends, opportunities, and unmet customer needs by conducting field visits, ride-alongs, trade shows, customer interviews, and data analysis.
- Assist in internal product training for sales, support, and service team to enhance their product knowledge and ability to deliver value to customers.
- Maintain a culture of continuous learning by staying current on industry trends, regulator changes, and emerging technologies.
- Define and develop the product strategy, roadmap, and vision in alignment with company objectives for new production introductions, product line extensions, supersessions, and obsolescence planning.
- Champion innovation by identifying new opportunities for product differentiation.
- Manage product portfolio profitability through collaboration with the pricing and purchasing team to ensure margin optimization.
- Ensure product decisions are guided by both customer value and business sustainability.
- Monitor and manage product and vendor compliance in regards to safety, the environment, and the company values.
- Adapt to the evolving needs of the organization and undertake additional responsibilities as required.
Requirements
- Bachelor’s degree in Business, Engineering, Marketing, Supply Chain, or related field. MBA or advanced degree is a plus.
- 5+ years of product management, category management, or marketing experience in the trucking, automotive, transportation, or heavy equipment industries.
- Ability to extract, analyze, and interpret data to draw actionable insights.
- Progressive thinker who embraces new ideas and implements change.
- Excellent written and verbal communication skills.
- Advanced computer and software skills.
- Ability to travel throughout the Midwest is required.
- Valid driver’s license required.
Benefits
- Medical - PPO and HDHP options
- Flexible Spending Account (FSA)
- Health Savings Account (HSA) with company match
- Dental Insurance
- Vision Insurance
- Accident & Critical Illness Insurance
- Group Term Life Insurance (company paid)
- Short and Long-Term Disability (company paid)
- Paid Time Off (PTO)
- Paid Holidays
- Volunteer Time-Off
- Paid Maternity/Paternity Leave
- Bereavement/Funeral
- 401(k) Retirement Plan with company match
- Employee Assistance Program (EAP)
- Wellness incentives
- Training: In-House, Instructor-Led, and Online
