TransUnion - Chicago, IL
posted 2 months ago
Full-time - Mid Level
Hybrid - Chicago, IL
Administrative and Support Services
About the position
The Advisor - Sales Ops and Intelligence role at TransUnion focuses on enhancing business intelligence and operational efficiency within the sales and marketing domains. The position involves collaborating with various stakeholders to provide data-driven insights that support strategic decision-making and operational planning. This hybrid role requires both virtual and in-person engagement, fostering a collaborative environment that encourages innovation and skill development.
Responsibilities
- Support and execute on the strategic vision of the global operating model to align sales and operational Business Intelligence globally.
- Design and implement business intelligence and reporting supporting sales and operational forecasting and planning processes globally.
- Ensure high levels of quality, accuracy, and process rigor across all Business Intelligence activities.
- Provide internal intelligence to global Sales, Marketing, Operations, and Solutions organizations.
- Contribute to Business Intelligence strategy on resourcing, toolsets, and processes.
- Adopt new BI tools as needed and coordinate with leadership for efficient reporting initiatives across US Markets.
- Mentor on and offshore teams of developers/analysts.
- Provide on-demand analytics as a service for ad hoc projects for management across US Markets.
- Lead Salesforce data migration initiatives.
- Implement technical tool evaluations and explore new analysis techniques for optimal performance and cost.
Requirements
- 5+ years in a Business Intelligence, Information Systems, or Operations role.
- Experience with business intelligence tools like Alteryx, PowerBI, and CRM Analytics.
- Intermediate knowledge of Sales, Revenue, and Marketing systems in a SaaS environment (e.g., Salesforce, Remedy, ZenDesk, Hubspot, Gainsight).
- Strong communication skills to convey complex concepts in simple terms and craft compelling data stories.
- Critical thinking skills with the ability to perform both fast and deep analysis in a complex organizational environment.
- 4-year college degree from an accredited institution; MBA or equivalent preferred.
Benefits
- Flexible time off for exempt associates
- Paid time off for non-exempt associates
- Tuition reimbursement
- 10 weeks of parental leave with gradual return
- Adoption assistance
- Fertility coverage
- Spousal and domestic partner benefits
- Charity gift matching
- Employee stock purchase plan
- Retirement contributions with employer match
- Organizational growth potential through online learning platform
- Access to Employee Resource Groups
