Adult Case Manager, Residential

Crossroads Health•Concord, OH

2h•Hybrid

About The Position

Crossroads Health, a 501(c)(3) non-profit organization with facilities located in Mentor, Painesville, and Cleveland, serves Northeast Ohio communities with comprehensive behavioral and primary integrated healthcare, early childhood services, extended housing and recovery services—no matter one’s ability to pay. Our mission is to provide hope, healing, and healthcare to everyone. This position offers case management services within the residential and community setting. This position is responsible for primarily individual services and group services. The case manager will provide trauma informed case management services, including but not limited to symptom monitoring and ongoing assessment of needs, to clients and/or their family system in NCH, homes and the community. This individual will transport clients as needed to assist in treatment goal attainment as well as provide group services as assigned. This case manager will provide 3 months after discharge from NCH, follow-up assistance to assist with positive transition to new setting.

Requirements

High School Diploma or equivalent
Three years’ related experience with High School Diploma or equivalent, or Associate’s Degree
QMHS/QBHS within 15 days of hire (employer provided)
Must have an acceptable driving record 4 (four) points or less, reliable transportation and carry automobile insurance with minimum liability of $100,000/$300,000, and property damage of $50,000.
Work in home and community. Frequent travel within Lake County, providers to adult clients also travel to surrounding counties as needed.
Must be comfortable driving on the highways.
Must be comfortable making home visits throughout the community and transporting clients in own car.

Nice To Haves

Associate’s Degree in Human Services/Social Work or related field (preferred)
Bachelor’s Degree in related field (preferred)

Responsibilities

Provides therapeutic interventions in the home or community and linking clients to resources
Assesses clients’ development, psychological and psychiatric needs in order to make referrals.
Advocates on behalf of clients.
Monitors clinical symptoms.
Facilitate group sessions.
Functions as a gatekeeper for other resources.
Performs crisis intervention, as needed.
Meet monthly productivity metrics
Transport clients as needed to assist in treatment goal attainment
Provide group services as assigned
Provide 3 months after discharge from NCH, follow-up assistance to assist with positive transition to new setting.