Admissions Representative - Full Time

Valley College • Cleveland, OH

1d • Onsite

About The Position

The Admissions Representative is responsible for recruiting and enrolling qualified students in accordance with Valley College policies, accrediting-body standards, and all applicable federal and state laws and regulations. This role supports prospective students throughout the admissions process while upholding the highest standards of integrity, accuracy, and compliance. Because this position handles sensitive student and institutional information, strict adherence to all confidentiality and privacy requirements is expected. Success in this position requires strong interpersonal and communication skills, sound judgment, and a commitment to providing clear, ethical guidance to prospective students.

Requirements

• Professional Communication.
• Detail-Oriented and Organized.
• Critical Thinking and Problem Solving.
• Ethical Conduct.
• Confidentiality and Discretion.
• Independent and Collaborative Work.
• Emotional Intelligence.
• A college credential (Bachelor-level) is preferred.
• Previous sales experience is preferred.
• Experience in vocational school or intangible sales is helpful.
• State permit is required after hire. Valley College will assist incumbent complete the permit process.

Responsibilities

• Consistently respond to inquiries in a timely, professional, and service-oriented manner.
• Follow Valley College communication protocols when engaging with applicants throughout the admissions process, including any requested student follow-up.
• Use Valley College's approved phone scripts and admissions presentations to provide accurate information about Valley College's educational programs.
• Coordinate lead handling and prospect appointments with the Director of First Impressions or the designated campus staff member.
• Maintain accurate and up-to-date records within the student inquiry management system.
• Collaborate with faculty, placement, and administrative personnel to support student retention and contribute to strong placement outcomes.
• Participate actively in community outreach efforts, including high school visits and job/college fairs.
• Adhere to the Admissions Personnel Code of Conduct and all Valley College policies and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level